In order to develop and maintain a fair trade arrangement between designers and our sustainable shop, shipping times may vary depending on the availability of the products, social and economic context and of course, your delivery address.
For a unique sustainable shopping experience, you will receive the ordered items in a reusable bag of organic fabric embroidered and handmade by local craftswomen from the city of Sibiu, Transylvania, and packaged in a compostable mailer. We kindly advise you to unpack carefully since the reusable mailer is part of the sustainable packaging, and it must be used in case of return, in order to keep-up with our spirit of sustainability. We not only encourage you to choose long lasting design and reuse fashion but to reuse anything can be reused.
Curated designers listed on Apoldist adopted an on-demand production, which we encourage and support, meaning an estimated delivery date of the products cannot be predicted in most cases, however shall not take more than 30 days after you have placed the order. When you place an order you shall receive an order confirmation email and by the time the products are produced, or even better, already existing as in the cases of the unique products, you shall receive a second email stating details of delivery.
We supply shipping services to you and we will try to ensure that your order is shipped by the estimated shipping date if given once we are in possession of the goods, but there may be circumstances where shipping is delayed because of events beyond our reasonable control. If this happens, we will try to arrange for your products to be shipped as soon as possible, but we will not be liable to you for any losses caused as a result of such delay.
If no one is available at your address to sign for your order, our delivery partner will leave you a note and you will need to contact them to rearrange delivery.
In certain circumstances our delivery partner may provide you with optional services when delivering your order, such as: (a) delivery on another day, (b) no signature required, (c) redirection or (d) collection at a DHL Service Point. By selecting any of these services, including through any default preferences you may have selected with our delivery partner separately, you acknowledge and agree that We shall bear no responsibility or liability for any loss or damage that may result from delivering your order in that way.
Shipping in case of buyback clothes scenario
The estimated shipping time for your purchased items from the Website with the discount calculated as in section 3, in exchange of your used/vintage items shall be calculated from the moment we enter in possession of the last mentioned items. You will be liable to arrange and cover the full cost of shipping of the used/vintage items you wish to send to us in exchange of the discount for the items purchased from the Website.